Contact Information

Last updated November 3, 2026

Heliora Desk is the online store operated by HELIOWICK TECHNOLOGIES LLC, a Kentucky limited liability company and the legal seller for purchases on helioradesk.com.

Email: support@helioradesk.com. Email is our preferred channel for order details, return labels, complaints, and privacy requests.

Business telephone: +1 503-907-4361. You may also contact us by telephone during service hours.

Service hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding United States federal holidays. Eastern Time means EST or EDT according to the season. Messages outside these hours are handled on the next business day.

Company address and dispatch origin: HELIOWICK TECHNOLOGIES LLC, 343 Magnolia Rd, Louisville, KY 40277, United States.

Return address: HELIOWICK TECHNOLOGIES LLC, Heliora Desk Returns, 343 Magnolia Rd, Louisville, KY 40277, United States. Email first for a prepaid return label and instructions. This address is not offered as a walk in retail store or customer pickup point.

Include your order number and checkout email when available. If the number is missing, give other details that help locate the purchase. Do not send passwords, full card details, or unnecessary identity documents. Customer service hours do not change the sent date of a timely return request.